What Is A Site Survey?
How Does It Work?
Physical Site Survey
An Eastern Carolina Broadband field tech will perform a site evaluation to determine if your residence (or business) is a candidate for service. If your home is serviceable the representative will let you know what packages and speeds are available.
An Eastern Carolina Broadband installation tech. will come to your home to determine the best location for optimal signal and speed. Installation of the high-speed fixed wireless antenna will take between 1-4 hours unless previously discussed.
After installation is complete the ECB representative will setup the provided WiFi router in your home (or business) and assist you with connecting your devices. Though we do provide home WiFi routers you may choose to configure and use your own.